Delete Bank entry: 5 steps to credit

The Bank has a huge impact on daily life. A negative entry may lead to the rejection of loans or contracts. The Bank has data on 66.3 million people stored – a mistake is quite possible. Therefore, it is advisable to delete a negative Bank entry. We reveal how those affected delete negative entries.

Insight into the Bank file

Insight into the Bank file

Where do consumers find out if there are any negative Bank entries?

Often, consumers are hardly interested in their Bank rating. If a loan is refused, the trouble is great. To prevent nasty surprises, consumers should request a free self-assessment once a year . In addition, there are numerous measures to improve the Bank score in the long term.


According to Art. 15 (1) of the GDPR, Bank is obliged to compile an annual data overview. This is done free of charge upon request of the consumer.

By itself, the Bank does not send any control sheets. What many consumers do not know: The Bank is a private company and not a government institution . Thus, the company is interested in high profits. Therefore, in 2005 she launched the portal meineBank. Here consumers can inform themselves about their entries at any time. Bank charges a monthly basic fee for this service.

A company must announce the Bank entry. Two warnings are required before a negative comment . At least four weeks before the entry, a note must be made. This is a mandatory provision of the legislator (Article 6 (1) (f) DSGVO in conjunction with Section 31 (II) No. 4 BDSG). If those affected did not receive any mail, there are no new entries.

Procedure for incorrect entries

Procedure for incorrect entries

How do consumers go about wrong Bank entries?

With over 380,000 pieces of information per day, flaw errors are not uncommon. In Germany many names occur twice or three times. A mistake can lead to the wrong assignment. The negative feature belongs to another person. Bank relies on its contractual partners for correctness.

If banks, mobile providers and online shops provide erroneous data, the credit agency can do little. So further errors can creep in, as the Bank has clear deletion deadlines for entries.

example The bill has been paid for 4 months, the creditor reports this issue only 3 months later. The submitted data are not checked – unless the consumer complains about an error. In this case, premature deletion is possible. For the entry at the Bank must be complained of. Afterwards she gets in contact with the company and clarifies the facts. There is a false claim? Depending on the case, the error is deleted or corrected.

Prerequisite for the deletion

Prerequisite for the deletion

Which Bank entries can consumers delete?

false entries

The Bank needs a factual basis to keep records in their database. That’s what the legislator has set out to protect consumers. Therefore, faulty Bank data can be easily removed. These can be wrong or already settled claims. Long-deleted accounts are also appearing.

Minor debts

If the claim is no more than 2,000 euros, the entry can be deleted immediately . For this the complete sum has to be settled within 2 weeks after the announcement. In addition, Bank may not have been informed about the debts until after 1 July 2012. It should not be a titled claim. The last condition is the confirmation of the creditor.

tip Bank entries for outstanding debts can not be deleted.

Titular claims

The debtor has failed to comply with multiple requests. Now the creditor requests a reminder from which the enforcement order results. This is followed by foreclosure or asset information . The Bank only allows one way out: the debtor has to settle the outstanding claim.

If he has paid off his debts, the entry will be removed from the competent district court. Now, the creditor must agree to the deletion. This is done on the basis of a completion note to the credit agency. If the creditor crosses, no premature removal is possible.

Contact to the Bank

Where can I delete Bank entries?

It depends on who has entered the note. The original contractor may have assigned his claim. If it is a collection agency, this is the right person to contact.

If a feature such as the address is entered incorrectly , consumers turn directly to the Bank A short cover letter with the corresponding proof is sufficient. This is the address:

Bank Holding AG
PO Box 10 25 66
44725 Bochum

Otherwise the contact will be made via the former creditor. Consumers should pay attention to the following points in their approach:

  • Request for correction of the data.
  • Sending a letter to the Bank.
  • Set a deadline of 3 weeks to safeguard legal options.

Necessary information on deletion

Does a cancellation request have to be justified at the Bank?

No, it does not need a reason . The request is made via the creditor or collection agency. Consumers ask him to delete the Bank entry. Here are a few words about the individual case helpful. If you want, you can send a confirmation to the Bank to play it safe.

deletion periods

deletion periods

Are there automatic deletion times for the Bank?

The usual cancellation period for claims is three years . Data from debt directories of local courts are calculated exactly to the day. Due claims are based on the end of the year: The entry from 11.04.2017 is deleted on 31.12.2020. If the situation is unclear, the deadline will be extended by one more year.

The deletion deadlines of entries are clearly defined:

  • False claims : immediately
  • Amounts under 2,000 Euros : Immediately if repayment is made within 2 weeks
  • Information about checking accounts and credit cards : until the account is terminated
  • Loan applications : 12 months upon request
  • Credit conditions : 12 months upon request (not visible to companies)
  • Information about loans : 3 years after repayment
  • Data from debtor directories : 3 years – prematurely with proof from district court possible

tip Anyone who makes a credit term request avoids a negative Bank impact.

Credit despite Bank entry

Credit despite Bank entry

With a negative entry to the Bank it is difficult to get a loan. If you have a medium credit rating, you do not have to completely give up your hope for a loan. A Cash Lending microcredit can help bridge a short-term financial bottleneck . With the bonus + package, a small loan is even possible with a Bank score of D or unfavorable.

Bank score and impact on lending

A negative Bank entry persists for several years – even when the debts have been settled. Who wants to apply for a loan and is debt-free, can delete his Bank entry. Depending on the risk of default , the Bank divides people into different score values . For persons with a score of A to C, the risk is very low. Lending is not a problem. It gets more difficult with a medium credit rating with a score of D to M. Anyone who wants to apply for a loan, should first request a self-assessment and if necessary delete the Bank entry.

The bonuses + package by Cash Lending

With a medium credit rating, Cash Lending can help with the Boni + package . This credit certificate increases the chances of an express loan. This additional option allows for a higher credit line. The current financial situation of the owner of such a certificate is determined. To determine a current short-term score, a risk certificate is created and transmitted to the bank. If the loan is denied, Cash Lending will cover the cost of the certificate. If the customer receives a short-term loan and pays him back punctually, this has a positive effect on the creditworthiness of the Boni + package .

Conclusion: Loans can delete the Bank entry under different conditions. The Boni + package by Cash Lending significantly increases the chances of a loan, even with medium credit ratings.

The timing

Only with the fast repayment a deadline is to be kept. After six weeks, the debt of a maximum of 2,000 euros must be paid. The rest is taken care of by the affected creditor. The district court has no time limits . The case will be processed by the Bank as soon as the necessary evidence arrives.

Procedure: Delete Bank entry

So you can delete a negative Bank entry

There is only one requirement : the claim must be settled. When that’s done, it could work with the removal. So consumers delete a Bank entry in five steps!

1. Request personal information

Since 2010, consumers have the right to annual Bank information. Citizens visit the website and select information. The credit agency tries to sell product packages. Under the tab “Data overview according to Art. 15 DSGVO”, consumers can request their free legal information. This is a PDF to fill in with your data. In addition, a copy of the identity card is required. The document is completed and sent to the Bank.

2. Examination of the self-information

About two weeks later, the personal information should arrive. It is a paper with positive and negative entries. All notes are to be checked for correctness. Are there any outdated checking accounts? What about paid loans? Are all amounts stated correctly? The negative entries are the focus.

3. Record the error

If consumers have found a wrong note, they write down all the items that seem suspicious to you. Now the deletion deadlines must be considered. Top table helps to compare the deadlines.

4. Find contact person

If there is a mistake in the contact details (name, place of residence), the affected persons turn to the Bank, otherwise the respective company is the first contact person. The self-declaration contains the name of the company. The lawyer team may have transferred the claim to a collection agency.

5. Delete negative entries

Those affected submit their request for change in parallel – at Bank and at the company. It is important to remember that companies work with multiple credit bureaus. By informing the company of their mistake, consumers can correct any information. In contrast, the Bank asks directly to the company. Affected parties should set the operation a 3-week processing period . So either the Bank or the company will take care of the facts. If nothing happens, a lawyer can be contacted.